Privacy Policy    Minihan’s Chemist, 108 Oliver Plunkett Street, Cork & Minihans.ie

Minihan’s, is committed to protecting and respecting your privacy. We adhere to the Privacy Policy together with any disclaimers sets out the basis on which any personal data we collect from you or that you provide to us, or that is provided to us relating to you Data by any means will be processed.

Please read the following carefully to understand our use of personal data. Please note that the Policy relates only to living individuals in relation to personal data relating directly to themselves, and not to persons in any other capacity.

Information we may collect from you

  • We collect personal data from you which you volunteer when you provide such personal data to us, or via our services with which you interact. We may also be given other personal data relating to you by other persons, or we may obtain such other personal data about you as may be provided to us in the course of our legitimate business activities.
  • We may collect and process Data. Including the following in the course of providing services to you, which could contain your personal data:
  • your full name; your address; your various email addresses; your various phone numbers including mobile phone numbers; your nationality; your address; financial information about you, including your bank account details, credit card details, or other payment details; details of contracts you have entered with third parties for us to provide services to you; details of your relationship to other parties; details of your membership of professional or other organisations; your date of birth; details of your children and other relations; medical details, including details of allergies; details of your car registration number; details of your driving licence; details of your passport and all other Data which you ask us to process on your behalf, or which is necessary for us to process in order for us to fulfil our role and provide related services to you.

We may also process other data, which is not personal data.

  • When you access our website or wi-fi facilities, your device’s browser provides us with information such as your IP address, browser type, access time and referring URL which is collected and used to compile statistical data. This information may be used to help us to improve our website and the services we offer, and to offer services to you.

Security and where we store your personal data

We are committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our databases, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We will continue to revise policies and implement additional security features as new technologies become available.

The transmission of information via the internet is not completely secure and may involve the transfer of data to countries outside of the European Economic Area (EEA). This occurs typically through use of cloud solutions for web hosting, email hosting or proprietary software solutions delivered to us through the Cloud. We do not however authorise any third party to use your personal data for their own purposes. Non-EEA countries may not provide an adequate level of protection in relation to processing your personal data. By submitting your data, you agree to this transfer, storing and processing.

Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to us. Any transmission of data is at your own risk. Once we receive your personal data, we use appropriate security measures to seek to prevent unauthorised access.

Uses made of your personal data – We use your personal data that we hold to:

  • In our legitimate interest of carrying out our business and promoting our services, provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes;
  • carry out our obligations arising from any contracts entered into between you and us;
  • comply with legislation; and/or notify you about changes to our services.

Personal Data is kept for the following purposes

  • Provision of Pharmacy Services
  • Dispensing of medicines
  • Administration of Pharmacy
  • Claiming reimbursement
  • HR purposes
  • Pharmacy related product sales

We may use your data to send you information relating to our services, events and products which may be of interest to you. If you do not want us to use your data in this way, please notify us to that effect.

We keep your Data for varying periods according to our Retention Schedule here.

  • Copies of Perscriptions / invoices/ records for human use  – two years
  • Vacination records – six years
  • Records of unlicensed medicines – five years
  • GMS Summary of Claims for in accordance with revenue guidelines – six years
  • Cosmetics Invoices – Three years

Disclosure of your information

We may disclose your Data to third parties who provide a service to us or in the event that we sell or buy any business or assets, in which case we may disclose your Data to the prospective seller or buyer of such business or assets or if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or to protect our rights, property, or safety of staff or customers. Currently we disclose your Data to the following providers.

  • Your Doctor – Provision of Pharmacy Services
  • HSE -Claiming reimbursement

In keeping with the new GDPR Regulations such information will be shared via Healthmail, a secure clinical email system which allows healthcare providers to communicate patient identifiable clinical information in a safe and secure way. To protect safety and data security, Minihan’s will use Healthmail to communicate Customer information to GPs, Primary Care Teams, Hospital Consultants, and other professionals. Unsecured email and webmail services are not suitable.

State “EU” or alternatively state jurisdiction to which the Data is transferred

Some jurisdictions may not have adequate safeguards for the protection of personal data, and where this is the case we comply with Chapter 5 of the General Data Protection Regulation (“GDPR”) to provide an alternative method of safeguarding your personal data.

Links to other sites

Our website may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check those policies before you submit any data to those websites.

Links to affiliate company privacy policies

No.1 Media Group GDPR Privacy Policy